watching live tv on sky Go

[JasonD26]

I am trying to watch live TV on sky go and every time I try to watch a TV station a message comes up saying  "because of a technical issue you cannot watch this channel please try later ". I have no problem with my Wi-Fi or Internet connection and this has been going all night when will this be resolved?

[TimmyBGood]

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@JasonD26 wrote:

 this has been going all night when will this be resolved?

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As yours is the only such post this morning, that strongly suggests a local issue.

As a start, have you rebooted both your internet router and main Sky box (if applicable) ?

[caesarome · Accepted solution]

@JasonD26 

Make sure your details are filled out here including your surname:

https://www.sky.com/mydetails/account-info

Then try linking your Sky ID to your account, help on doing this can be found here:

https://www.sky.com/help/articles/sky-id-cant-access-all-my-services