sky go not installing

[WilJ]

I have recently purchased a macbook air laptop and have not been able to download sky go on it. I went to the correct page and selected download to mac - in sent the installer to the downloads but everytime I click on it in the download section it just opens a box asking me to download again and again.  I have no problems on my phone watching sky go but am not able to watch sky on my laptop whis is very annoying. is there anything that can be done so that I can watch sky on my macbook air?

[Tom-W19 · Accepted solution]

Hi @WilJ 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147