25 Sep 2023 09:14 PM
After a recent phone call from a rep trying to sell on multiroom to which my reply was I use sky go on my xbox in bedroom.it has now since stopped working have they stopped me from using the sky go service on my xbox now.@sky customer service
25 Sep 2023 09:18 PM
Posted by a Superuser, not a Sky employee. Find out moreYou need multiscreen or Sky go Extra to have Sky Go on a games console
25 Sep 2023 09:22 PM
@Annie+UK hi thanks for reply I have sky go extra
25 Sep 2023 09:25 PM
Posted by a Superuser, not a Sky employee. Find out moreI have escalated your post to the Community Messaging Team
This link explains the escalation process
25 Sep 2023 09:35 PM
Thank you for escalating
26 Sep 2023 10:43 AM
Posted by a Sky employeeThanks for escalating this. We’ve sent @St3v31 an invite to chat.
29 Sep 2023 08:24 AM
Posted by a Sky employeeUpdate-We are closing this session now after not receiving further response within 48 hours. If you still need help please let us know so we can re-escalate this for you. Thanks.
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