Windows 10 - SKY Go check for updates then closes

[VinstaKolz]

I know what the issue, but SKY needs to fix it.

Basically I have Citrix Workspace/Reciever installed and Sky Go does not like it. Sky is being overly protective about screen casting, this is insane, they need to sort this out.

[sweetheart4321]

What annoys me is that i dont get any trouble with any other apps ,only sky go,which proves what a rubbish company it is to supply a bad app,and all of the money theyve got.

[edmo860]

I also have Citrix on my computer is that causing the problem?

I have checked firewall and the app is allowed through, however I do have a blue and yellow (windows?) shield on the desktop shortcut...no idea what this is. Any help appreciated as I am reaching the limit of my computer knowledge!

Thanks in advance

[sweetheart4321]

Edmo it seems theres a few on here that no longer can get sky go on the computer or laptop,ive not been abl;e to on my windows ten in the last few weeks ,ive phoned sky up 4 times over it,they wont get my next payment over this.

[sweetheart4321]

Trouble is edmo,ive noticed some of the people that work for this sky community,seem to say its all our fault,for some reason they seem to be sympathetic to sky

[sweetheart4321]

I mean these people that are working on here for sky community,they can see some of us are having problems with sky go,why dont one of them phone sky and let them know ,because sky then might take a notice more,but they wont because they dont think its a sky problem.

[sweetheart4321]

Because i can only watch whats in the daily listings,ive not watched sky for a couple of weeks,theres hardly annything to watch,when i had sky go there was box sets and films to watch anytime,so with out that sky is a waste of time,so i dont care if im still in a contract sky can stick it,

[sweetheart4321]

Ive tried everythig,that people have advised on here,its made no diference,the only thing ive not tried,is changing my system to windows 11,which i dont want to do yet,and i really dont think that would make any diference,id no alterenative to finish with sky athough the next payment would not be due until the 8th of next month,but theres no point staying with sky,unless ive got sky go,where you can watch box sets catchups and films anytime,other than that theres nothing much to watch.

[edmo860]

I will try to get some sense from sky and let you know if I manage it!

[sweetheart4321]

Thanks edmo

[sweetheart4321]

see edmo,you get these people watching stations that are illegal for free,then theres me paying for a service ,that im not even getting,i still say its a fault with the sky go app