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Discussion topic: Sky Go Extra upgrade possible - no multiroom

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This message was authored by chknwngz This message was authored by: chknwngz

Sky Go Extra upgrade possible - no multiroom

Hi,

 

I am looking for some advice about using Sky Go Extra in order to watch Sky Go on my xbox. I have been on the phone to Sky this morning and they said that this is only possible if I first upgrade to Sky Multiroom and then add on the Sky Go Extra package.

 

I have read various articles about upgrading to Sky Go Extra as a standalone service so I just wanted to double check this is not possible.

 

I do not need Sky Multiroom as I only have one TV, so this seems like a waste of money.

 

Thanks


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This message was authored by caesarome This message was authored by: caesarome Answer

Re: Sky Go Extra upgrade possible - no multiroom

Posted by a Superuser, not a Sky employee. Find out more

Sky Go Extra would be free if you have multiroom but as stated above you should be able to add it for a £5 monthly charge. 31 days notice is required should you want to cancel it anytime in the future.

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This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Sky Go Extra upgrade possible - no multiroom

Posted by a Superuser, not a Sky employee. Find out more

@chknwngz  You can add sky go extra at £5pm extra but need to call to do so

 

you may need to keep phoning until you get an agent who knows what they are doing 

 

 


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chknwngz
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This message was authored by chknwngz This message was authored by: chknwngz

Re: Sky Go Extra upgrade possible - no multiroom

SKY1992bf thanks for confirming, I will try and call them again. I guess the first advisor I spoke to was misinformed about the Sky Go Extra offering. 

This message was authored by caesarome This message was authored by: caesarome Answer

Re: Sky Go Extra upgrade possible - no multiroom

Posted by a Superuser, not a Sky employee. Find out more

Sky Go Extra would be free if you have multiroom but as stated above you should be able to add it for a £5 monthly charge. 31 days notice is required should you want to cancel it anytime in the future.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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