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Discussion topic: Why isn’t my Sky Go app showing BBC 1 and 2 in my programme list?

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This message was authored by Phyllis18 This message was authored by: Phyllis18

Why isn’t my Sky Go app showing BBC 1 and 2 in my programme list?

As advised I used my Sky Go app to control my SkyQ box but the programme list is not offering BBC1 and 2


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This message was authored by caesarome This message was authored by: caesarome Answer

Re: Why isn’t my Sky Go app showing BBC 1 and 2 in my programme list?

Posted by a Superuser, not a Sky employee. Find out more

@donna76 

Since the BBC closed down their SD channels they are all over the place on the app so if BBC 1 HD is not 101 for you then look from 951 onwards for it and for BBC 2 HD if it isn't on 102 then look at 802 for it.

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This message was authored by SlenderRobert This message was authored by: SlenderRobert

Re: Why isn’t my Sky Go app showing BBC 1 and 2 in my programme list?


@Phyllis18 wrote:

As advised I used my Sky Go app to control my SkyQ box but the programme list is not offering BBC1 and 2


You cannot watch BBC channels live via Sky Go - you need to use the BBC iPlayer app for that, but you can see what's on BBC channels on the TV Guide and set remote recordings on the Sky Go app. 

This message was authored by caesarome This message was authored by: caesarome

Re: Why isn’t my Sky Go app showing BBC 1 and 2 in my programme list?

Posted by a Superuser, not a Sky employee. Find out more

@Phyllis18 wrote:

As advised I used my Sky Go app to control my SkyQ box but the programme list is not offering BBC1 and 2


Are you saying the channels don't appear in your TV Guide ?

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This message was authored by jmew This message was authored by: jmew

Re: Why isn’t my Sky Go app showing BBC 1 and 2 in my programme list?

I have no BBC listings at all in my Sky Go app, not even in TV guide. I did have them until recently. 

This message was authored by jmew This message was authored by: jmew

Re: Why isn’t my Sky Go app showing BBC 1 and 2 in my programme list?

I used to have BBC1 HD as channel 115 in my Tv programme guide list on the Sky Go app. It now doesn't appear at all. 

This message was authored by caesarome This message was authored by: caesarome

Re: Why isn’t my Sky Go app showing BBC 1 and 2 in my programme list?

Posted by a Superuser, not a Sky employee. Find out more

Above the TV Guide select the "Record to box" option.

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Phyllis18
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This message was authored by Phyllis18 This message was authored by: Phyllis18

Re: Why isn’t my Sky Go app showing BBC 1 and 2 in my programme list?

Does that show BBC programmes? When I record any programme using my iPad it doesn’t show as set to record.

This message was authored by caesarome This message was authored by: caesarome

Re: Why isn’t my Sky Go app showing BBC 1 and 2 in my programme list?

Posted by a Superuser, not a Sky employee. Find out more

You should be able to set recordings via the app so do they record in your Sky box if you do this ?

 

As stated above you can't watch live BBC channels directly via the app unless it is connected to your Sky Q box and you would need a multiscreen sub to allow you stream live channels from your box to the app.

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This message was authored by jmew This message was authored by: jmew

Re: Why isn’t my Sky Go app showing BBC 1 and 2 in my programme list?

My BBC Channels are now in my Sky Go app TV listings again... overnight refresh now has resolved it. Today I can also  watch BBC in the Sky Go app.

This message was authored by jmew This message was authored by: jmew

Re: Why isn’t my Sky Go app showing BBC 1 and 2 in my programme list?

I can watch BBC in Sky Go.

This message was authored by jmew This message was authored by: jmew

Re: Why isn’t my Sky Go app showing BBC 1 and 2 in my programme list?

I didn't find "record to box" but my issue has now resolved itself, I can  once again view BBC listings in the Sky Go app and set to record.  Must have been a glitch

This message was authored by jmew This message was authored by: jmew

Re: Why isn’t my Sky Go app showing BBC 1 and 2 in my programme list?

Ah, got it now re BBC channels and viewing.. I am currently connectted to my box so can view, but assume if I were away from home I could not in which case I would use iPlayer. thanks for that - hadn't realised that was the case.

 

This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Why isn’t my Sky Go app showing BBC 1 and 2 in my programme list?

Posted by a Superuser, not a Sky employee. Find out more

@jmew wrote:

I am currently connectted to my box so can view, but assume if I were away from home I could not in which case I would use iPlayer. 


That's correct, and it's worth noting this is insisted upon by the BBC rather than Sky, mostly because the Beeb has to justify their spending of Licence Fee income on provision of iPlayer services.

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Phyllis18
Topic Author
This message was authored by Phyllis18 This message was authored by: Phyllis18

Re: Why isn’t my Sky Go app showing BBC 1 and 2 in my programme list?

Thank you.

This message was authored by Ballena This message was authored by: Ballena

Re: Why isn’t my Sky Go app showing BBC 1 and 2 in my programme list?

I had this problem, and, reading through the comments, I worked it out. Go to the Skygo app. Go to Guide, at the top of the guide page, it says 'watch on Skygo' or Record  on Sky Box'. Use 'Record on Sky Box, even if you don't want to record at the moment,  when you use this option a new guide pops up showing the BBC channels.  Hope this helps the 'Numpty's' like me. 

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