Discussion topic: Unknown device on Sky go
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Message posted on ‎05 Jan 2024 10:59 AM
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Unknown device on Sky go
I have an unknow advice that keeps appearing as logging into my Sky Go and I have changed my password - how can this be?
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Message posted on ‎05 Jan 2024 12:07 PM
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Re: Unknown device on Sky go
Doing this will block them over the next day or so:
Try this:
First change your password:
https://skyid.sky.com/resetpassword/
Then go to this link:
https://skyid.sky.com/authorise/manage
If you tick "Sky Apps" and then the remove button, then anyone using SkyGo or SkyNews or SkySports apps etc. using your credentials will have the previous auth token removed and will be forced to sign in again (using the new password only you know). Will mean people you want to use your ID will need to do the same, but will force whoever is using your previous details off, this might not stop them straight away but it will over a day or so.
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Message posted on ‎05 Jan 2024 12:33 PM
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Re: Unknown device on Sky go
thanks I shall give that a try 🙂
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