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Discussion topic: Unknown device on Sky go

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This message was authored by Lordys This message was authored by: Lordys

Unknown device on Sky go

I have an unknow advice that keeps appearing as logging into my Sky Go and I have changed my password - how can this be?

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This message was authored by caesarome This message was authored by: caesarome

Re: Unknown device on Sky go

Posted by a Superuser, not a Sky employee. Find out more

Doing this will block them over the next day or so:

 

Try this:

 

First change your password:

https://skyid.sky.com/resetpassword/


Then go to this link:

https://skyid.sky.com/authorise/manage


If you tick "Sky Apps" and then the remove button, then anyone using SkyGo or SkyNews or SkySports apps etc. using your credentials will have the previous auth token removed and will be forced to sign in again (using the new password only you know). Will mean people you want to use your ID will need to do the same, but will force whoever is using your previous details off, this might not stop them straight away but it will over a day or so.

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Lordys
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This message was authored by Lordys This message was authored by: Lordys

Re: Unknown device on Sky go

thanks I shall give that a try 🙂

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