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Discussion topic: Unable to download programmes I. SkyGo

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TP565
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Unable to download programmes I. SkyGo

‎25 Dec 2024 05:34 AM

Hi,

 

My SkyGo app has been working perfectly when downloading programmes to my iMac computer running MacOs Monterary. This evening I have tried to download a programme and I get the error message "an error occurred while downloading: Code DO-O". I have deleted and reinstalled SkyGo. The error message remains. Any help please 

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caesarome
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This message was authored by caesarome This message was authored by: caesarome

Re: Unable to download programmes I. SkyGo

‎25 Dec 2024 09:52 AM

Posted by a Superuser, not a Sky employee. Find out more

@TP565 

Try signing out then back in again.

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TP565
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Re: Unable to download programmes I. SkyGo

‎25 Dec 2024 10:10 AM

I've tried that and uninstalled and reinstalled the app. Still not working 

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Yomi
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Re: Unable to download programmes I. SkyGo

‎25 Dec 2024 01:19 PM

Hi On able to sign in
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