0

Discussion topic: Tv guide not loading

Reply
Avatar for ATC71
Level 1 icon
What's this?
This message was authored by: ATC71

Message posted on ‎06 Jan 2025 01:26 PM

Tv guide not loading

I've check our service and according to the app there are no known issues. 

how can I get it working ?

Report post
Post 1 of 4
593 Views
0 Likes
Reply
Reply

All Replies

Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome

Message posted on ‎06 Jan 2025 01:33 PM

Re: Tv guide not loading

Posted by a Superuser, not a Sky employee. Find out more

Have you tried rebooting the device the app is installed on ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 2 of 4
590 Views
0 Likes
Reply
Avatar for Pudseybear13
Level 0 icon
What's this?
This message was authored by: Pudseybear13

Message posted on ‎06 Jan 2025 03:47 PM

Re: Tv guide not loading

My Wi-Fi has gone off since your workman fixed problem at my neighbour house this morning , my sky tv won't even go to the menu can you help me as I got not tv 

Report post
Post 3 of 4
564 Views
0 Likes
Reply
Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome

Message posted on ‎06 Jan 2025 05:09 PM

Re: Tv guide not loading

Posted by a Superuser, not a Sky employee. Find out more

@Pudseybear13 

Not out workman as you are talking to other customers here so what TV servcie do you have, Sky Glass, Stream or Sky Q ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 4 of 4
546 Views
0 Likes
Reply
Reply