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Discussion topic: Skygo

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This message was authored by andrewevans This message was authored by: andrewevans

Skygo

Because of a technical issue you can't watch this channel

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This message was authored by caesarome This message was authored by: caesarome

Re: Skygo

Posted by a Superuser, not a Sky employee. Find out more

@andrewevans 

Try signing out of the app then reboot your device and the sign back into the app.


If that doesn't work then try linking your Sky ID to your account, help on doing this can be found here:

https://www.sky.com/help/articles/sky-id-cant-access-all-my-services

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andrewevans
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This message was authored by andrewevans This message was authored by: andrewevans

Re: Skygo

Still not able to sign into skygo

This message was authored by caesarome This message was authored by: caesarome

Re: Skygo

Posted by a Superuser, not a Sky employee. Find out more

Did you trying liking your account or was it already linked ?

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andrewevans
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This message was authored by andrewevans This message was authored by: andrewevans

Re: Skygo

They are already linked but thank you

This message was authored by caesarome This message was authored by: caesarome

Re: Skygo

Posted by a Superuser, not a Sky employee. Find out more

@andrewevans 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.


This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147


When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours.
This isn't a live chat so replies are not instant.

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This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: Skygo

Posted by a Sky employee

Thanks for escalating this. We’ve sent an invite to @andrewevans to chat.

andrewevans
Topic Author
This message was authored by andrewevans This message was authored by: andrewevans

Re: Skygo

I can't login to sky go, I just get the message sorry something went wrong because of a technical issue, you cannot watch this channel please 

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