31 Mar 2024 01:08 PM
Because of a technical issue you can't watch this channel
31 Mar 2024 01:25 PM
Posted by a Superuser, not a Sky employee. Find out moreTry signing out of the app then reboot your device and the sign back into the app.
If that doesn't work then try linking your Sky ID to your account, help on doing this can be found here:
https://www.sky.com/help/articles/sky-id-cant-access-all-my-services
31 Mar 2024 01:42 PM
Still not able to sign into skygo
31 Mar 2024 01:44 PM
Posted by a Superuser, not a Sky employee. Find out moreDid you trying liking your account or was it already linked ?
31 Mar 2024 01:59 PM
They are already linked but thank you
31 Mar 2024 04:07 PM
Posted by a Superuser, not a Sky employee. Find out moreTo get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.
This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours.
This isn't a live chat so replies are not instant.
31 Mar 2024 04:15 PM
Posted by a Sky employeeThanks for escalating this. We’ve sent an invite to @andrewevans to chat.
31 Mar 2024 05:43 PM
I can't login to sky go, I just get the message sorry something went wrong because of a technical issue, you cannot watch this channel please
No problem. Browse or search to find help, or start a new discussion on Community.
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