Discussion topic: Skygo
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Message posted on 31 Mar 2024 01:08 PM
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Skygo
Because of a technical issue you can't watch this channel
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All Replies
Message posted on 31 Mar 2024 01:25 PM
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Re: Skygo
Try signing out of the app then reboot your device and the sign back into the app.
If that doesn't work then try linking your Sky ID to your account, help on doing this can be found here:
https://www.sky.com/help/articles/sky-id-cant-access-all-my-services
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 31 Mar 2024 01:42 PM
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Re: Skygo
Still not able to sign into skygo
Message posted on 31 Mar 2024 01:44 PM
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Re: Skygo
Did you trying liking your account or was it already linked ?
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 31 Mar 2024 01:59 PM
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Re: Skygo
They are already linked but thank you
Message posted on 31 Mar 2024 04:07 PM
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Re: Skygo
To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.
This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours.
This isn't a live chat so replies are not instant.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 31 Mar 2024 04:15 PM
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Re: Skygo
Thanks for escalating this. We’ve sent an invite to @andrewevans to chat.
Message posted on 31 Mar 2024 05:43 PM
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Re: Skygo
I can't login to sky go, I just get the message sorry something went wrong because of a technical issue, you cannot watch this channel please
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