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Discussion topic: Re: Sky go on iPad - error code 50-2 previously worked ok

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This message was authored by Bill88 This message was authored by: Bill88

Re: Sky go on iPad - error code 50-2 previously worked ok

Unable to get live IPL cricket using ipad on Sky Go. Error code 50-2 appears. Have sky go extra and only using my ipad.

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This message was authored by caesarome This message was authored by: caesarome

Re: Sky go on iPad - error code 50-2 previously worked ok

Posted by a Superuser, not a Sky employee. Find out more

@Bill88 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.


This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147


When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours.
This isn't a live chat so replies are not instant.

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This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: Sky go on iPad - error code 50-2 previously worked ok

Posted by a Sky employee

Thanks for escalating. We've sent an invite to @Bill88.

Thanks
Tom
This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: Sky go on iPad - error code 50-2 previously worked ok

Posted by a Sky employee

We are still looking to help you @Bill88 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

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