Discussion topic: Skygo on Xbox

This message was authored by: Suzanne1867 · ‎03 May 2023

An error message has come up stating you can't use sky go on this device yet. You need sky go extra subscription. How do you get this and why it's always used before

This message was authored by: Annie+UK · ‎03 May 2023

Phone Sky

Use the following link for contacting Sky: CONTACT

There is also Sky's How can we help? page
(make sure the correct country is selected at the bottom of the page)

Annie ( Please Note: I am Neurodivergent )

My Sky Plus FAQ My Sky Glass/Stream FAQ

Hardware: Sky+HD Services: Sky Go Extra (via Xbox Series X) • Box sets • Sky Cinema • Sky Sport Complete • Sky Multiscreen • HD Basic

This message was authored by: caesarome · ‎03 May 2023

@Suzanne1867 wrote:

and why it's always used before

There was a fault that has now been fixed that allowed certain customers access to the app on a console without the correct subscription being in place on the account.

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Discussion topic: Skygo on Xbox

Skygo on Xbox

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