This discussion topic has been answered Discussion topic: Skygo app issues on ipad

This message was authored by: Guernseygal0711 · ‎26 Jul 2023

Hi

Last week it worked on the ipad. This week its not. I have done what I have seen others do deleted the app re installed it turned WiFi on and off and it's now tell me I need to have the device authorised ensure connected to the Internet which it is! Sorry but we pay a lot of money for Sky and for it to play up and not work is not great. Can someone advise please? Thanks

This message was authored by: caesarome · ‎27 Jul 2023

@Guernseygal0711

Do you use a VPN, if so try disabling it.

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This message was authored by: caesarome · ‎27 Jul 2023

@Guernseygal0711

Do you use a VPN, if so try disabling it.

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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

This message was authored by: Guernseygal0711 · ‎27 Jul 2023

Yes after being on phone to sky I realised we had as used it abroad. Disabled it now its working!

This discussion topic has been answered Discussion topic: Skygo app issues on ipad

Skygo app issues on ipad

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