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Discussion topic: Arghhh! ..."To watch this content, please upgrade your subscription."

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This message was authored by: Fiasco

Arghhh! ..."To watch this content, please upgrade your subscription."

I've been with Sky for almost a year now and have SkyGo on my iPhone, iPad and MacBook, which I have used with no issues throughout my time with Sky.

 

However, recently a family member asked me for the login so they could continue their series on their phone. I downloaded the App and noticed the option for our recordings were missing. I tried clicking on someonthing to watch and got the dreaded "To watch this content, please upgrade your subscription." .

 

I did some research on these forums and tried everything - rebooting the modem/router, rebooting all Sky Q and multiroom boxes, deleting and reinstalling the App, as well as rebooting the iPhone.

 

I tried logging out on my personal iPhone (where SkyGo works) and then logged back in as a test - only to find I also now get the dreaded message , yet my iPad and MacBook still work fine.

 

Anyone know what the issue is?

 

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