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Discussion topic: SkyGo not working

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This message was authored by: GOR123456

SkyGo not working

I'm in hospital and trying to watch SkyGo on their WiFi but it doesn't work, all other tv apps BBC ITV CHANNEL 4 all ok 

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This message was authored by: Annie+UK

Re: SkyGo not working

Posted by a Superuser, not a Sky employee. Find out more

Hospital WiFi might block Sky, I know their free NHS wifi in London does 😞

I am NeurodivergentMy Sky FAQs: Go Stream Glass Plus
This message was authored by: Scal

Re: SkyGo not working

I have same issue on home wifi. It works fine on 5G. It has worked fine for years and just started out of the blue...I have tried everything, but nothing helped 

This message was authored by: Annie+UK

Re: SkyGo not working

Posted by a Superuser, not a Sky employee. Find out more

@Scal wrote:

I have same issue on home wifi. It works fine on 5G. It has worked fine for years and just started out of the blue...I have tried everything, but nothing helped 


If you have dynamic IP Addresses (most do), then you can have issues if there is a problem with the IP address you are allocated. The reason 5g would work is because this uses a different IP address/set up

I am NeurodivergentMy Sky FAQs: Go Stream Glass Plus
This message was authored by: Scal

Re: SkyGo not working

Thanks. I guessed as much and hoped that rebooting the router would reset the ip. I've done that a few times but the issue persists. It has been fine for about 3 years, and now it's an issue got a week. Any ideas on how to reset IP or force a static one ?

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