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Discussion topic: Remote log out users from Sky Go

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This message was authored by: JustDave

Remote log out users from Sky Go

I want remove previous devices that may of had my sky go account login on there.

 

I dont want them using it.

 

Is there a way of seeing all devices currently logged in and remove them from my account. 

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This message was authored by: caesarome

Re: Remote log out users from Sky Go

Posted by a Superuser, not a Sky employee. Find out more

To see what devices are on your account you can do this via settings on the app itself or via this link:

 

https://www.sky.com/productsettings/tv

 

To stop people from having access to these devices first change your password:

https://skyid.sky.com/resetpassword/

 

Then go to this link:

https://skyid.sky.com/authorise/manage


If you tick "Sky Apps" and then the remove button, then anyone using SkyGo or SkyNews or SkySports apps etc. using your credentials will have the previous auth token removed and will be forced to sign in again (using the new password only you know). Will mean people you want to use your ID will need to do the same, but will force whoever is using your previous details off. It will not happen straight away but should stop them from using the devices over the next day or so.

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