Discussion topic: SkyGo error Code: PFE9004

This message was authored by: TP2015 · ‎26 Jul 2023

I am trying to run SkyGo on a Windows 11 laptop. I authenticate into the app and get to the channel selection screen but as soon as I try to watch a channel I get the following error.

Code:PFE9004

Any idea what I could try?

The checking for updates runs ok, I have also tried to remove, reboot and reinstall but exactly the same issue.

This message was authored by: caesarome · ‎26 Jul 2023

Is the connection to a Sky Q box turned on under settings, if so see what happens if you turn it off,

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This message was authored by: TP2015 · ‎26 Jul 2023

The connection to SkyQ box was indeed turned on as default but I have turned it off and it is still giving the same error when trying to watch the channels.

This message was authored by: Andy+Bush · ‎02 Aug 2023

I am suffering the same problem as caerarome, I have tried all the suggestions suggested previously in this discussion group plus I have also performed all the suggestions detailed on Dish Tracker. I have even tried the new test version of Sky. All to no avail. Has anyone solved this problem of the dreaded Error Code PFE9004 yet ?

This message was authored by: Andy+Bush · ‎02 Aug 2023

My appologies ... My problem with the PFE 9004 code is with SKY Go..

Discussion topic: SkyGo error Code: PFE9004

SkyGo error Code: PFE9004

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