SkyGo Windows app crash on start

[Toby92]

I have not been able to access SkyGo via the Windows app for a very long time now. Used to work just fine and then all of a sudden the app starts to freeze when I open it.

I get as far as the accepting cookies window then the whole app freezes complete, I have tried the reinstall, I have tried running as administrator. Has anyone else been able to solve this, a quick google shows this has been happening for a number of years now.

[Greenfingers001]

Hi there Toby92 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147