SkyGo Spawn error on windows 10

[Acky47]

Repeatedly tried to run Skygo app but keep getting the 'Connecting your applcation, Spawn unknown' Try Again error. Difficult to then close down. I have tried the deta trial for windows with the same result. Does anyone have an answer please?

[SallyBob]

I'm now getting a window that says spawn EPERM. Any ideas what that means and what I can do to fix it?

 

[Lisa-P1987]

Hi there, I have escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.  

Just look out for the blue bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147   

[Addie15]

Update-No response to the invite in 48 hours. We are closing this now. We are still looking to help you, if are still in need of help, get back to us so we can re-escalate this for you. Thanks.

[Acky47]

I have seen no invite to any chat?

[KevNewMedia]

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@Acky47 wrote:

I have seen no invite to any chat?

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I've escalated your details back to the team. We were having difficulty the other day, however this should now be resolved. You should expect to hear from the team within the next 48 hours.  Just keep an eye on the bottom of this thread.

[Greenfingers001]

Thank you for escalating this. We have sent an invite to chat 🙂 

[Mr+Flibbles+86]

Update – Thanks for chatting to us. Unfortunately, there was no further response on the chat in 48 hours, we are still waiting to help you. If you need our support let us know and we can re-escalate to our chat team. Your chat has been closed now. Thanks

[7HazelH2]

Hi I am also experiencing the same error:

I am also on a Windows 10 device

[Acky47]

I have been through this with Sky and still get the problem. I dont believe they have the answer as the latest thing i tried, uninstalling, deleting folders etc did not work 

[7HazelH2]

They should be able to, it's their app, I'm sure they can figure it out if they're competent enough...

[Acky47]

OK. sorry i couldn't reply in time. The issue is still unresolved having followed your instructions on deinstalling, deleting and reinstalling.

[PhilCO1984]

Trying to download Sky Go on my laptop (downloaded both versions) and both try and look for updates but then stop and say Spawn UNKNOWN?

[Starcasm]

Hi, 

after latest update I think. My Sky Go app is now failng in the update. saying..

Connecting your Application. 

spawn UNKNOWN

Tried reboots and try again buttons. has had no issues up till this point. 

many thanks

[GillOs8]

I have in the past had no problem with the Sky Go App on my laptop and been able to watch all recordings and live tv but for some reason the App no longer works. I have tried completely deleting the App and then reinstalling but this doesn't work.

It says it is updating but then it just keeps giving the same screen which says

"CONNECTING YOUR APPLICATION spawn EPERM TRY AGAIN"

I have seen this message on various peoples comments but can't see that anyone has found a solution.

Can anyone help please?