Sky Go Error 4001

[Dee330]

Hi,

I am receiving a 4001 error when trying to log in to sky go on my Chromebook. I did look at the already opened discussions on this, however, there doesn't appear to be a resolution and I am not receiving any responses from sky to my issue. Please could someone escalte the problem to sky or advise of a fix. This was working perfectly fine two weeks ago and then just stopped and gave me this error. 

Thanks,

[Lisa-P1987]

Hi there @Dee330 , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Dee330]

I am still having this issue. I did appear to have this working again Sunday last week 29th October, however, a new update was released for Sky go and now this error has returned. Is there any update?

[TJS10]

I have the same issue on my Chromebook, I only noticed it today.  Previously the app has been working with no issue for the past year.