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Discussion topic: SkyGo Extra Not working on PS5

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This message was authored by Jon+Nic This message was authored by: Jon+Nic

SkyGo Extra Not working on PS5

Hi,

 

I wonder if anyone can help, Sky Go Extra stopped working over the weekend on my PS5, tried logging out and back in again but still seems to be an issue. Does anyone have any ideas how this can be fixed?

 

Thanks

 

Jon

 

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This message was authored by KevNewMedia This message was authored by: KevNewMedia

Re: SkyGo Extra Not working on PS5

Posted by a Sky employee

Hi @Jon+Nic 

Thanks for using the Sky Community.

I've escalated your post to our Community Messaging team and they will be in touch over the next 48 hours. Just check back here every now and again. You're looking for the chat bubble in the bottom corner of the thread.

For more information on how the service works, click here https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

Thanks
Kev
Community Manager
This message was authored by Tom-W19 This message was authored by: Tom-W19

Re: SkyGo Extra Not working on PS5

Posted by a Sky employee

Thanks for escalating. We've sent an invite to Jon+Nic.

Thanks
Tom
This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86

Re: SkyGo Extra Not working on PS5

Posted by a Sky employee

Update - This has now been resolved on a private chat

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