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Discussion topic: Sky q

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This message was authored by Nev13 This message was authored by: Nev13

Sky q

Can't connect iPhone to Skyq but iPad connected 

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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Sky q

Posted by a Superuser, not a Sky employee. Find out more

@Nev13 wrote:

Can't connect iPhone to Skyq but iPad connected 


Why are you trying to connect iPhone to Q for?

 

BlueTooth?  If so, only audio is supported.

I am just another Sky customer and my views are my own
Nev13
Topic Author
This message was authored by Nev13 This message was authored by: Nev13

Re: Sky q

Skyq won't connect to my iPhone which it always has but connected to my ipad on same network 

This message was authored by Chodley This message was authored by: Chodley

Re: Sky q

Posted by a Superuser, not a Sky employee. Find out more

You mean the iphone Sky Go app can't find the Q on the network?

Nev13
Topic Author
This message was authored by Nev13 This message was authored by: Nev13

Re: Sky q

Yes correct 

This message was authored by Chodley This message was authored by: Chodley

Re: Sky q

Posted by a Superuser, not a Sky employee. Find out more

Tried restarting the app? Definitely on the same network and not a guest wifi or anything? 

Nev13
Topic Author
This message was authored by Nev13 This message was authored by: Nev13

Re: Sky q

Tried that same network 

This message was authored by Chodley This message was authored by: Chodley

Re: Sky q

Posted by a Superuser, not a Sky employee. Find out more

Hmm. Maybe try restarting the Q. The broadcasts it sends out to advertise its existence should be picked up the same on the phone and ipad so I'm out of ideas!

Nev13
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This message was authored by Nev13 This message was authored by: Nev13

Re: Sky q

Thanks was trying to download recording's to my iPhone and watch while I was out but it couldn't find sky q 

This message was authored by Chodley This message was authored by: Chodley

Re: Sky q

Posted by a Superuser, not a Sky employee. Find out more

But you were at home when you were trying to connect?

 

What version of iOS are you on?

Nev13
Topic Author
This message was authored by Nev13 This message was authored by: Nev13

Re: Sky q

Yes I was 

This message was authored by Chodley This message was authored by: Chodley

Re: Sky q

Posted by a Superuser, not a Sky employee. Find out more

And the 2nd question?

 

I saw there's an update to 18.1 and wondering if it breaks something...

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