Sky Go not showing allowing TNT channels

[Ed851]

Hi, I have Sky multiroom and my subscription included TNt Sport channels, yet on my sky Go, it says not included in my subscription, ive seen these escalated for resolution on here, can anyoen assist?

[oldfella]

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@Ed851 wrote:

Hi, I have Sky multiroom and my subscription included TNt Sport channels, yet on my sky Go, it says not included in my subscription, ive seen these escalated for resolution on here, can anyoen assist?

hi @Ed851 
Unless your Subscription for TNT Sports is by paying Sky then you will not be able to view TNT Sports on the Sky Go App if you pay BT or EE etc.

[Ed851]

shoud have added that in my initial post, yes paying Sky directly.

[caesarome]

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@Ed851 wrote:

ive seen these escalated for resolution on here, can anyoen assist?

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@Ed851 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears by typing it it to start the chat:

https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours. To start the conversation just type in it.
This isn't a live chat so replies are not instant.

[Greenfingers001]

Thanks for escalating this. We’ve sent Ed851 an invite to chat.