09 Oct 2023 03:30 PM
I have a new account but I can't get sky go it may need a old account cancelled
09 Oct 2023 04:20 PM
Posted by a Superuser, not a Sky employee. Find out moreTo sign into Sky Go @Top100 you will need to setup a new ID to use.
If you want to use the same email address then you need to first remove it from the old account first so log into the old account here:
https://www.sky.com/myaccount/my-details
Then delete the email address by providing another one and logout of this account, this will then free it up to use when setting up your new Sky ID:
https://www.sky.com/help/diagnostics/sky-id/sky-id
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