Discussion topic: Sky go on Xbox one
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Message posted on 16 Apr 2023 08:09 PM
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Sky go on Xbox one
Hi
my sky go app on my Xbox won't let me sign in since the update of the app
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All Replies
Message posted on 17 Apr 2023 11:09 AM
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Re: Sky go on Xbox one
Hi there Sky+go+user, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Lisa - Sky Tech Team Expert
Message posted on 17 Apr 2023 04:25 PM
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Re: Sky go on Xbox one
Well spoke to the chat bubble they couldnt resolve it as they couldn't add products - back on - she said it was easy though just chat with customer services gave me a ref and said tell them this ref all the notes where there and they can add it and their manager will override the cost to ensure it's free again . The agent I spoke to disagreed with all that I spent about 5 hours going backwards and forwards and have got no where - I now give up
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