0

Discussion topic: Sky go on Xbox one

Reply
This message was authored by: Sky+go+user

Sky go on Xbox one

Hi 

my sky go app on my Xbox won't let me sign in since the update of the app 

Reply

All Replies

This message was authored by: Lisa-P1987

Re: Sky go on Xbox one

Hi there Sky+go+user, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Thanks

Lisa - Sky Tech Team Expert
This message was authored by: paulandlouise

Re: Sky go on Xbox one

Well spoke to the chat bubble they couldnt resolve it as they couldn't add products - back on - she said it was easy though just chat with customer services gave me a ref and said tell them this ref all the notes where there and they can add it and their manager will override the cost to ensure it's free again . The agent I spoke to disagreed with all that I spent about 5 hours going backwards and forwards  and have got no where - I now give up 

Reply