1

Discussion topic: Sky go on PS4

Reply
This message was authored by Eileen7 This message was authored by: Eileen7

Sky go on PS4

I have upgraded to Sky Glass Whole Home yet I'm still unable to access Sky Go on my PlayStation?? What else do I need to do for this to work??


Best Answers
This message was authored by mikealanr This message was authored by: mikealanr Answer

Re: Sky go on PS4

Posted by a Superuser, not a Sky employee. Find out more

Hi @Eileen7 

 

Whole home is all you need. Have you signed in to SkyGo on another device? See: https://www.sky.com/help/articles/tv-from-sky-what-do-you-need-help-with

 

"Trying to sign into Sky Go for the first time on a console? You'll first need to sign in on another device, like a computer, laptop, mobile or tablet. This is so you can accept Sky Go's terms and conditions. Follow set up Sky Go on another device to do so."

 

When did you add whole home? Is it showing in your account on the sky app or website? If this doesn't help you will need to call sky, we are fellow subscribers here.

 

MikeAlanR

---
65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.

View this Answer within the discussion

Reply

All Replies

This message was authored by mikealanr This message was authored by: mikealanr Answer

Re: Sky go on PS4

Posted by a Superuser, not a Sky employee. Find out more

Hi @Eileen7 

 

Whole home is all you need. Have you signed in to SkyGo on another device? See: https://www.sky.com/help/articles/tv-from-sky-what-do-you-need-help-with

 

"Trying to sign into Sky Go for the first time on a console? You'll first need to sign in on another device, like a computer, laptop, mobile or tablet. This is so you can accept Sky Go's terms and conditions. Follow set up Sky Go on another device to do so."

 

When did you add whole home? Is it showing in your account on the sky app or website? If this doesn't help you will need to call sky, we are fellow subscribers here.

 

MikeAlanR

---
65” Sky Glass ocean blue, Sky Live, 4 streaming pucks and EE FTTP Busiest Home (circa 1.6 Gbps download). Former Sky Q, Sky+ HD and Sky+ customer.

Please Note: I am not a Sky employee. I am a fellow subscriber. Please do not PM me as they will not be responded to. Posting publicly to a thread increases the usefulness for all.
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 3.6 hours

New Discussion