Sky go extra PlayStation

[caesarome]

@Antosheerin 

For Sky Go Extra you’ll need a Sky Multiscreen subscription or a Sky Glass Whole Home subscription or you can pay the monthly cost of £5 for it. It can also be free if you are a Sky Mobile customer or via Sky VIP as a reward. So give Sky a call who will work out the best way to get it added to your account. 

[Antosheerin]

Thanks for the reply 

Can you give a number to actually talk to someone please

Tried calling but your system just send my irrelevant text messages 🙃 

[caesarome]

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@Antosheerin wrote:

Tried calling but your system

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It isn't my system becuase as you can see I don't work for Sky.

If you have a Sky Mobile or Sky Talk landline phone then you can call Sky for free via the 150 number. Or under "Need more help ?" at the bottom this page is the number to call, it might take a few seconds to appear, if you are in Ireland make sure the flag in the bottom right is changed to the ROI so you see an 0818 number:

https://www.sky.com/help

Just ignore the messages at the start of the call and remain on the line for as long as you can and don't hang up when asked to do so.

[JDawg22]

Hi,

I seem to have the same problem as other members. I'm currently being asked to upgrade to Sky Go Extra to watch on my PS4. This has previously worked and, to my knowledge, I have made any amends to my package that should affect this. Any help would be appreciated.

Thank you. 

[caesarome]

@JDawg22 

To get you some help with this I have escalated your post to the Sky Messaging team who will be in touch with you sometime tomorrow regarding this via a blue/red chat bubble which will appear at the bottom of this page.

This link explains how this works:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.

[Greenfingers001]

Thank you for escalating this. We have sent an invite to chat 🙂 

[Addie15]

Update-We are closing this chat now, but if there is anything else you need help with, please do not hesitate to reach out. Thank you.