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Discussion topic: Sky go devices

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This message was authored by Sw30 This message was authored by: Sw30

Sky go devices

I keep getting devices listed that I do not have which is stopping me connecting.

I have changed my password and deleted them but they keep reappearing.

Is there anyway of blocking them?

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This message was authored by caesarome This message was authored by: caesarome

Re: Sky go devices

Posted by a Superuser, not a Sky employee. Find out more

@Sw30 

First change your password:

https://skyid.sky.com/resetpassword/

 

Then go to this link:

https://skyid.sky.com/authorise/manage


If you tick "Sky Apps" and then the remove button, then anyone using SkyGo or SkyNews or SkySports apps etc. using your credentials will have the previous auth token removed and will be forced to sign in again (using the new password only you know). Will mean people you want to use your ID will need to do the same, but will force whoever is using your previous details off!

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Sw30
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This message was authored by Sw30 This message was authored by: Sw30

Re: Sky go devices

I had already changed my password and disconnected the devices but they reappeared 

Hopefully the 2nd part of of your reply will do the trick.

Thank you 

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