Sky go app error code

[Daniel19111]

I have a virgin media account holder. I have the sky sports package add on. I am trying to watch a program on sky sports on the catch up section on the sky go app. I keep recieving the error code 0-01. I am using on android and tried on xbox console too still same issue.

Thanks in advance

[caesarome]

@Daniel19111 

The Sky Go app can only be used by Sky TV customers so you will be unable to use it seeing as you are a Virgin customer.

You should be able to use the Sky Sports app using the Virgin option sign in.

[Daniel19111]

Thank you. I watch live sky sports on the sky sports app. But wanted to use sky go app for catch up on sky sports