Sky glass sky go

[Htafc8686]

Hi,

I've just yesterday placed an order for Sly Glass...I have since read that Sky Go is not available with Sky Glass??? Why!?!? We are paying for a subscription the same as SkyQ.

looks like I will be cancelling straight away within the cooling off period. Does anybody know a way around this?

I work away most of the time and Sky Go is the main reason for me having Sky at all

thanks

[Annie+UK]

Sky Go is a streaming service gived to it's non-streaming customers, Sky Glass is a streaming service already so you will already get the content Sky Go provides

[Htafc8686]

Yes I understand they are both streaming. But that doesn't answer my question of why I cannot watch my paid subscriptions on my phone when travelling but SkyQ customers can??

[Annie+UK]

Have you tried using Sky Go on your phone?

[rscott · Accepted solution]

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@Htafc8686 wrote:

Yes I understand they are both streaming. But that doesn't answer my question of why I cannot watch my paid subscriptions on my phone when travelling but SkyQ customers can??

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Sky Glass/Stream customers can use Sky Go. They just can't add to the playlist via the app.

[Htafc8686]

Nice one cheers mate, that's not what the lady on the phone told me yesterday...and she works for Sky!

[Janga+Sriddhar]

I'm having same problem 

[caesarome]

@Janga+Sriddhar 

The the soloution for you is the same as posted above.