Sky doesn't Go on new Mac

[grovepath]

Brand new M1 Mac, clean install of up to date MacOS (Ventura 13.3.1 (a)). Sky Go stuck in a loop

Get this message, hit retry and then make cookie choice, repeat again and again (whicih cookie choice I make doesn't matter). I get to see the boxes to enter my username and password, but never get to type in them

[Tom-W19]

Hi grovepath

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[grovepath · Accepted solution]

OK problem solved with a soft reboot of the broadband router. Should have tried that myself. Though no other bit of software I have installed on the new machine needed that doing...

[Lisa-P1987]

Update - Spoken to grovepath. We discussed and resolved their Sky Go issues.  🙂