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This discussion topic has been answered Discussion topic: Unable to cancel Apple TV+ trial. When I log in to cancel it says... (see picture below)

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Message posted on ‎14 May 2023 10:16 PM

Unable to cancel Apple TV+ trial. When I log in to cancel it says... (see picture below)

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Message posted on ‎14 May 2023 10:22 PM

Re: Unable to cancel Apple TV+ trial. When I log in to cancel it says... (see picture below)

Posted by a Superuser, not a Sky employee. Find out more

Is your device running IOS 12 or later, if it isn't or you are not sure go to Settings > General > Software Update and check to see if there are any updates available.

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Avatar for caesarome
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This message was authored by: caesarome Answer

Message posted on ‎14 May 2023 10:22 PM

Re: Unable to cancel Apple TV+ trial. When I log in to cancel it says... (see picture below)

Posted by a Superuser, not a Sky employee. Find out more

Is your device running IOS 12 or later, if it isn't or you are not sure go to Settings > General > Software Update and check to see if there are any updates available.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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Message posted on ‎16 May 2023 09:52 AM

Re: Unable to cancel Apple TV+ trial. When I log in to cancel it says... (see picture below)

Yes, it has the latest update. I have been told by Sky that its probably down to my Internet speed and that's being upgraded to 150 mbps next week. In the meantime I have found that turning the box off and on again solves the problem, so will put up with that until the upgrade.

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