Sky Go

[Brian219]

SkyGo is wildly unreliable at the best of times but now it has just stopped working (Windows 11). I have uninstalled it, removed folders from AppData folders, cleared internet cache, rebooted, reinstalled, granted access in firewall...yet I still get Error 001. It opens, gives an immediate "Update Downlading", no update downloads, and then I get the error. Any ideas? My gut says this is a fault with the app and will need actually need a real update?

[caesarome]

@Brian219 

This was posted by another member so might be worth a try:

Where is says USERNAME is it the name you use with the PC.

a) Click Start, type 'Firewall' and select Windows Defender Firewall.

b) Top Left of this window, select 'Allow an app or feature through Windows Defender Firewall'

c) Bottom Right, click on 'Allow another app.'

d) Click Browse and Manually navigate to the Sky Go exe file using the

e) "C:\Users\USERNAME\AppData\Roaming\Sky\Sky Go\Sky Go.exe" the location of the exe.

d) Add this exe to your list of Firewall exceptions.

e) Check the list and make sure Sky Go is there and it's box is ticked.

Try Sky Go.

[Brian219]

Thanks.

I'm afraid I had tried that. App works fine on a phone, only issue seems to be with laptop. Multiple un and re installs with cache clearances have been frustrating!