Sky Go program download iPhone

[Kieron1983]

 

When I try and download it says I haven't set up a devise pin (which i believe I have)  I try to visit the site and it says  what I've shown in the bottom picture. I'm at a loss of what to do I'm not very good at tech. Any help would be greatly appreciated 

[caesarome · Accepted solution]

@Kieron1983 

The pin for Sky Go can be setup here so have you set it up here:

https://www.sky.com/productsettings/tv/parental-controls

[Kieron1983]

Thank tou

for taking the time to reply, I've just reset the pin and it's now letting me download. Really appreciate the help 👌