Sky Go previously worked - now get error message - We're having problems connecting you. Please try

[Gebe1]

Sky Go previously worked - now get error message -

We're having problems connecting you. Please try again ( 001)

[caesarome]

@Gebe1 

Is this on a PC or Mac ?

[Maureen221]

Sky go still not working, this very frustrating 

[Simpsonphone]

my mac running maac os high sierra 10.13.6 cannot now conect to sky go

[caesarome]

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@Simpsonphone wrote:

my mac running maac os high sierra 10.13.6 cannot now conect to sky go

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@Simpsonphone 

It looks like the minimum version now is 10.14 as you can see here:

https://www.sky.com/help/articles/app-desktop-lookup

Are you able to update to this ?