0

Discussion topic: Sky Go previously worked - now get error message - We're having problems connecting you. Please try

Reply
Avatar for Gebe1
Level 0 icon
What's this?
This message was authored by: Gebe1

Message posted on ‎16 Nov 2024 06:14 PM

Sky Go previously worked - now get error message - We're having problems connecting you. Please try

Sky Go previously worked - now get error message -

 

We're having problems connecting you. Please try again ( 001)

Report post
Post 1 of 5
585 Views
0 Likes
Reply
Reply

All Replies

Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome

Message posted on ‎16 Nov 2024 07:38 PM

Re: Sky Go previously worked - now get error message - We're having problems connecting you. Please

Posted by a Superuser, not a Sky employee. Find out more

@Gebe1 

Is this on a PC or Mac ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 2 of 5
528 Views
0 Likes
Reply
Avatar for Maureen221
Level 0 icon
What's this?
This message was authored by: Maureen221

Message posted on ‎16 Nov 2024 07:55 PM

Re: Sky Go previously worked - now get error message - We're having problems connecting you. Please

Sky go still not working, this very frustrating 

Report post
Post 3 of 5
515 Views
0 Likes
Reply
Avatar for Simpsonphone
Level 1 icon
What's this?
This message was authored by: Simpsonphone

Message posted on ‎16 Nov 2024 09:24 PM

Re: Sky Go previously worked - now get error message - We're having problems connecting you. Please

my mac running maac os high sierra 10.13.6 cannot now conect to sky go

Report post
Post 4 of 5
497 Views
0 Likes
Reply
Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome

Message posted on ‎16 Nov 2024 10:16 PM

Re: Sky Go previously worked - now get error message - We're having problems connecting you. Please

Posted by a Superuser, not a Sky employee. Find out more
@Simpsonphone wrote:

my mac running maac os high sierra 10.13.6 cannot now conect to sky go

@Simpsonphone 

It looks like the minimum version now is 10.14 as you can see here:

 

https://www.sky.com/help/articles/app-desktop-lookup

 

Are you able to update to this ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 5 of 5
464 Views
0 Likes
Reply
Reply