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Discussion topic: Sky Go previously worked - now get error message - We're having problems connecting you. Please try

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Gebe1
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Sky Go previously worked - now get error message - We're having problems connecting you. Please try

‎16 Nov 2024 06:14 PM

Sky Go previously worked - now get error message -

 

We're having problems connecting you. Please try again ( 001)

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caesarome
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Superuser
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Re: Sky Go previously worked - now get error message - We're having problems connecting you. Please

‎16 Nov 2024 07:38 PM

Posted by a Superuser, not a Sky employee. Find out more

@Gebe1 

Is this on a PC or Mac ?

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Maureen221
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Re: Sky Go previously worked - now get error message - We're having problems connecting you. Please

‎16 Nov 2024 07:55 PM

Sky go still not working, this very frustrating 

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Simpsonphone
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Re: Sky Go previously worked - now get error message - We're having problems connecting you. Please

‎16 Nov 2024 09:24 PM

my mac running maac os high sierra 10.13.6 cannot now conect to sky go

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caesarome
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Superuser
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Re: Sky Go previously worked - now get error message - We're having problems connecting you. Please

‎16 Nov 2024 10:16 PM

Posted by a Superuser, not a Sky employee. Find out more
@Simpsonphone wrote:

my mac running maac os high sierra 10.13.6 cannot now conect to sky go

@Simpsonphone 

It looks like the minimum version now is 10.14 as you can see here:

 

https://www.sky.com/help/articles/app-desktop-lookup

 

Are you able to update to this ?

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