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Discussion topic: Sky Go on Mac

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This message was authored by: rkjj

Sky Go on Mac

Are you guys ever going to update the app to run natively on Apple silicon, and resolve the million and one bugs?

 

The current experience watching live sport on Sky Go:

 

Updating.... crash.... updating.... crash... audio out of synch... error message.... force quit... updating.... audio but picture is greyed out... force quit.

 

How can an app so buggy that it can't even be closed normally be software from a large and reputable company?

 

Please bring in into the 21st century, and give us features like pause, rewind and fast forward, and have it run as smoothly as Sky Q. Thanks, from a paying customer.

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This message was authored by: caesarome

Re: Sky Go on Mac

Posted by a Superuser, not a Sky employee. Find out more

@rkjj 

As we are customers here you can use this email address to contact Sky - apps@sky.uk

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This message was authored by: TimmyBGood

Re: Sky Go on Mac

Posted by a Superuser, not a Sky employee. Find out more

@rkjj wrote:

Are you guys ever going to update the app to run natively on Apple silicon, and resolve the million and one bugs?


It's likely that no-one reading this forum has any insight into Sky software development, and if they did then an NDA would prevent disclosure anyway.

 

As I've posted before, my personal observation is that Go is a somewhat neglected orphan within the portfolio, particularly as it's now a legacy of the pre-Comcast era and doesn't communicate with their platforms (Glass & Stream) at all.

 

Comcast actually has a fully developed streaming app which I'd think would be the logical successor to Go, but presumably it doesn't work with Sky Q.

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