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Discussion topic: Sky Go not working on samsung A16 5G phonephone

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Avatar for Terry134
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This message was authored by: Terry134

Message posted on ‎31 Aug 2025 09:46 AM

Sky Go not working on samsung A16 5G phonephone

On my Samsung A16 5G phone, when I select any chanel to watch on Sky Go, I get a message saying: "Because if a Technical issue, you cannot watch this channel. Please try again later."

 

I've deleted and reinstalled Sky Go and all my network and checked all my hub and WiFi connections, which are all ok.

 

Can someone please advise?

 

Thanks

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎31 Aug 2025 10:04 AM

Re: Sky Go not working on samsung A16 5G phonephone

Posted by a Superuser, not a Sky employee. Find out more

@Terry134 

Try signing out of the app then reboot your device and then sign back into the app.


If that doesn't work then try linking your Sky ID to your account, help on doing this can be found here:


https://www.sky.com/help/articles/sky-id-cant-access-all-my-services

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