This discussion topic has been answered Discussion topic: Sky Go not working on console

This message was authored by: Lupo10 · ‎18 Apr 2025

I've just changed broadband supplier from Sky to Vodafone. Sky go is no longer working in either my Xbox s or PS5. It's working fine in my phone though. I've tried uninstalling but no success.

This message was authored by: Lupo10 · ‎18 Apr 2025

Hi

It said I didn't have the correct subscription. I've rechecked my bill and sky go extra was taken away today. It was a vip reward that I thought was linked to signature. I didn't realise changing broadband would take it away. Thanks though.

View this Answer within the discussion

This message was authored by: caesarome · ‎18 Apr 2025

@Lupo10

What is happening when you try to use the app on your consoles, any error messages and if so what does it say ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

This message was authored by: Lupo10 · ‎18 Apr 2025

Hi

It said I didn't have the correct subscription. I've rechecked my bill and sky go extra was taken away today. It was a vip reward that I thought was linked to signature. I didn't realise changing broadband would take it away. Thanks though.

This discussion topic has been answered Discussion topic: Sky Go not working on console

Sky Go not working on console

Re: Sky Go not working on console

All Replies

Re: Sky Go not working on console

Re: Sky Go not working on console

Was this discussion not helpful?

Search Sky Community

Start a new discussion