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Discussion topic: Sky Go not installing on laptop

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This message was authored by: PaulE3

Sky Go not installing on laptop

installing sky go app on laptop - getting error msg saying "This version of Sky Go application is not compatable with Windows 6 , please upgrade to Windows 10 or later" - My laptop is already running Windows 11

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This message was authored by: caesarome

Re: Sky Go not installing on laptop

Posted by a Superuser, not a Sky employee. Find out more

@PaulE3 

Have you tried right clicking on the app and running it in compatibility mode ?

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This message was authored by: PaulE3

Re: Sky Go not installing on laptop

Thanks, but I can't install the App to be able to right-click - the error msg appears at the end of running the installer, but before the app loads

PaulE3_0-1781185803036.png

 

This message was authored by: caesarome

Re: Sky Go not installing on laptop

Posted by a Superuser, not a Sky employee. Find out more

@PaulE3 

It is a bit of a read but there are a number of different things to try here:

 

https://helpforum.sky.com/t5/Sky-Go/Sky-Go-App-for-Windows-11-not-working-properly/td-p/4866996

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