Discussion topic: Sky Go issue on IOS.
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
Message posted on ‎14 Mar 2024 09:58 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Sky Go issue on IOS.
A month after Sky told me there was a national issue affecting iOS users and things have not changed. Sky told me that the issue was with the app developers and that there was nothing more I could do (done all the suggested troubleshooting actions many times.) I was told to try sky go each day. Wasting my time. Is it just me or are we paying more and more for less?
Come on Sky. I've been a full package customer for 25 years!
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
All Replies
Message posted on ‎14 Mar 2024 10:01 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Sky Go issue on IOS.
What is happening with the app when you go to use it as I have two IOS devices and ot works perfectly for me on both of them.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on ‎17 Mar 2024 01:01 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Sky Go issue on IOS.
After I enter my log in details I get a message stating that due to a technical issue I cannot watch this channel, please try again later. I'm told by sky that the issue is only affecting some iOS users. I have a couple of friends with the same issue.
Message posted on ‎17 Mar 2024 01:04 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report post
Re: Sky Go issue on IOS.
Try signing out of the app then reboot your device and the sign back into the app.
If that doesn't work then try linking your Sky ID to your account, help on doing this can be found here:
https://www.sky.com/help/articles/sky-id-cant-access-all-my-services
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page