Sky Go error code 4001 on Chromebook

[JacktheJock]

I cannot play Sky Go on my Chromebook. It has been playing without issue until yesterday Sunday 26th Nov 23. I have uninstall and reinstalled the App but to no avail.

[caesarome]

@JacktheJock 

To see if they can help you with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.