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Discussion topic: Sky Go error 1404

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This message was authored by poiuytgb This message was authored by: poiuytgb

Sky Go error 1404

I have download and re-installed the app many times but always get 1404 sky go unavailable please retry later.

 

Other queries on this forum do not show an answer.

 

Can anyone shed any light on why I am getting this.  It worked ok many months ago

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This message was authored by caesarome This message was authored by: caesarome

Re: Sky Go error 1404

Posted by a Superuser, not a Sky employee. Find out more

@poiuytgb 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.


This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147


When the chat bubble does appear you have 48 hours to respond or it will be automatically closed. This isn't a live chat so replies are not instant.

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This message was authored by Lisa-P1987 This message was authored by: Lisa-P1987

Re: Sky Go error 1404

Posted by a Sky employee

Thanks for escalating this. We’ve sent @poiuytgb an invite to chat.

Thanks

Lisa - Sky Tech Team Expert
This message was authored by Addie15 This message was authored by: Addie15

Re: Sky Go error 1404

Posted by a Sky employee

Update-We are closing this session now due to no further response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

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