This discussion topic has been answered Discussion topic: Sky Go connection

This message was authored by: BjL20 · ‎30 Aug 2025

New Mac Air M4 running Sequoia 15.6.1 , not on VPN - can't connect to Sky Go (3 other devices connected). Have repeatedly deleted/ downloaded - same error message - "we are having trouble connecting you (001)". Any help appreciated.

This message was authored by: caesarome · ‎30 Aug 2025

@BjL20

Give this a try:

https://helpforum.sky.com/t5/Sky-Go/Sky-Go-not-working-Error-001/m-p/4739553/thread-id/138147#M13841...

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This message was authored by: caesarome · ‎30 Aug 2025

@BjL20

Give this a try:

https://helpforum.sky.com/t5/Sky-Go/Sky-Go-not-working-Error-001/m-p/4739553/thread-id/138147#M13841...

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

This message was authored by: BjL20 · ‎30 Aug 2025

Thanks - that worked perfectly

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Sky Go connection

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