Discussion topic: Brought Sky Cinema. Works on my Sky Q box, but not on Sky Go. All other packages work

This message was authored by: nealb62 · ‎20 Jan 2025

After adding Sky Cinema to my package, I can watch on my Sky Q box, but I tend to use Sky Go on my Apple TV device to watch movies. I have a multiroom subscription and everything else works (Sky SPorts etc), but Sky Cinema keeps asking me to upgrade my subscription. I have reinstalled the app.I have updated the Sky Q box software, but nothing works.

Help.

This message was authored by: caesarome · ‎20 Jan 2025

@nealb62 wrote:

After adding Sky Cinema to my package

@nealb62

When did you add Sky Cinema to your package ?

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This message was authored by: nealb62 · ‎21 Jan 2025

I added at 14:15 GMT on Sunday 19th Jan

This message was authored by: caesarome · ‎21 Jan 2025

@nealb62

There is an ongoing fault with this as there are others who are reporting the same issue. Sky are investigating.

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Discussion topic: Brought Sky Cinema. Works on my Sky Q box, but not on Sky Go. All other packages work

Brought Sky Cinema. Works on my Sky Q box, but not on Sky Go. All other packages work

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Re: Brought Sky Cinema. Works on my Sky Q box, but not on Sky Go. All other packages work

Re: Brought Sky Cinema. Works on my Sky Q box, but not on Sky Go. All other packages work

Re: Brought Sky Cinema. Works on my Sky Q box, but not on Sky Go. All other packages work

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