Discussion topic: Sky Go - Upgrade subscription

This message was authored by: Jade5 · ‎03 Sep 2023

Hi, i cant use SKY Go. It keeps telling me to upgrade my subscription. I have valid subscription but for some reason this has just never worked. sky Q with multiroom, full TV package, broadband etc. Please could you help with this?

This message was authored by: caesarome · ‎03 Sep 2023

@Jade5

Are you logged in with the correct Sky ID so your main primary one if you have more than one ID ?

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This message was authored by: Tom-W19 · ‎06 Sep 2023

Thanks for escalating. We've sent an invite to @Jade5.

Thanks
Tom

This message was authored by: Mr+Flibbles+86 · ‎08 Sep 2023

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

Discussion topic: Sky Go - Upgrade subscription

Sky Go - Upgrade subscription

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