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Discussion topic: Sky Go. Desktop. Windows 7

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This message was authored by: OJ76

Sky Go. Desktop. Windows 7

Hello

Is there some way to roll back my version of Sky Go app. I have windows 7, which I know is no longer supported. But it auto updates it's version everytime I try to open it and I'm assuming the updated app no longer allows me to connect (error code 001).

Can someone please help me out either in how to roll back or how to get a version that works and doesn't keep trying to update to a version I can't use.

Thank you in advance
OJ

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This message was authored by: Annie+UK

Re: Sky Go. Desktop. Windows 7

Posted by a Superuser, not a Sky employee. Find out more
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This message was authored by: OJ76

Re: Sky Go. Desktop. Windows 7

Sorry not following. That just takes me to a system requirments page. Nothing about Windows 7. I'm look to find out how to rollback the app to a version that works with win 7 (if that is even possible) and also how to prevent it from auto-updating so I don't have the issue again.

This message was authored by: Annie+UK

Re: Sky Go. Desktop. Windows 7

Posted by a Superuser, not a Sky employee. Find out more

Sky only support Windows 10 & 11 for Sky Go so it's not surprising that Windows 7 is having issue

 

Be aware that changes in the Sky Go backend may stop older versions working even if you do find a way of installing them

 

Sky Go is flaky on supported systems so unsupported will be even worse 😞

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This message was authored by: OJ76

Re: Sky Go. Desktop. Windows 7

I KNOW this. I'm looking for a rollback solution, if there is one, to a version that works with win7

This message was authored by: caesarome

Re: Sky Go. Desktop. Windows 7

Posted by a Superuser, not a Sky employee. Find out more

There isn't such an option so can you not update Windows 7 to 10 ?

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This message was authored by: TimmyBGood

Re: Sky Go. Desktop. Windows 7

Posted by a Superuser, not a Sky employee. Find out more

@OJ76 

 

Sky themselves won't have a Windows 7 compatible version available for download, and I'd suggest any installer found online elsewhere be treated with considerable caution (particularly as by definition Win 7, being well over four years out of support from Microsoft, won't now be patched against many known exploits)

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